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FAQ

CAN I PURCHASE A DRESS DIRECTLY FROM YOU OR OVER THE INTERNET?

No, we do not sell directly to the public. Your gown choice is one of the most important and personal decisions you will ever make. Purchasing a wedding gown is a highly personal process, and is one that requires the expertise of a bridal shop. Eden Bridals does not recommend purchasing your wedding gown, or bridal party gowns, over the Internet. There are countless hands-on services including professional fittings, ordering, alterations, and even the delivery process that an Internet-only store simply cannot provide. You will need to experience our products in person to see the fine quality and workmanship that we put into each wedding gown, which has been assembled by hand at our own factories. Eden Bridals cares deeply about fulfilling your needs, and we strive to provide all of our brides with the gown of their choice. We recommend you use our Store Locator to find an authorized Eden Bridals retailer in your area. Authorized retailer stores are independently owned and operated. 

 

HOW DO I FIND OUT THE PRICE OF THE GOWN IíM INTERESTED IN?

Only authorized Eden Bridals retailers can quote the retail price. Please use our store locator and consult an authorized Eden Bridals retailer in your area to obtain pricing information and product availability.

 

I'M HAVING TROUBLE FINDING THE DRESS THAT I AM INTERESTED IN, WHAT DO I DO?

Please contact an authorized retailer in your area, they will be happy to assist you. To locate an Eden Bridals authorized retailer please visit our store locator section. If they do not have the dress in their store, we will be happy to send it to them depending on availability.


HOW DO I FIND AN AUTHORIZED RETAILER?

Our store locator will help you find a retailer. You can search by zip code, or state. Authorized retailer stores are independently owned and operated.


HOW LONG DOES IT TAKE FOR MY DRESS TO ARRIVE?

The arrival date depends on the style, and the services you are ordering. Retailers often have slightly different time frames for their services. So, please contact the Eden Bridals authorized retailer where youíll be getting your dress. For your convenience we also offer rush cut services. Please work with an authorized Eden Bridals dealer for a rush service that best suits your needs. Additional charges may apply.

 

I LOVE ONE OF YOUR BRIDAL GOWNS, BUT I WOULD LIKE TO MAKE SOME CHANGES TO IT, IS THAT POSSIBLE?

Yes we can customize any bridal gown. Please contact an authorized retailer and they will assist you through the process of customizing your gown. 


DO YOU CARRY FLOWER GIRL DRESSES?

Yes we do! Please refer to our Bridal Party section to appreciate our collections. We also offer several flower girl and junior maids styles that match with our bridal and bridesmaids styles, please see information in detailed descriptions. We also have the in-stock flower girl dresses that are ready-to-ship to meet your close wear date.

 

HOW DO I FIND OUT WHAT SIZE A PARTICULAR STYLE IS AVAILABLE IN?

We have different size charts for all our collections. We have posted the size charts on the website for your reference.You may also contact an authorized retailer and they will be happy to assist you with sizing information.

 

HOW DO I KNOW WHAT SIZE IS RIGHT FOR ME?

You should start by reviewing our size chart section to find the right sizes for you and your bridal party. However, since body types differ and styles fit differently, most dresses should be altered for the best fit. Please consult your store for the best measuring and altering results. This is one of the major reasons why we donít encourage you to purchase your gowns over the internet because youíll need proper services from an authorized dealer to fit and alter your dresses.

 

WHAT IF THE DRESS I ORDERED IS TOO BIG OR THE WRONG SIZE?

Our dresses are made to order and retailers are responsible for measuring and ordering the size dress that you and the retailer believe are the right fit. Please contact your Eden Bridals authorized retailer from whom you will purchase your dress to discuss any questions regarding measurement and sizing.


DO YOUR DRESSES COME IN COLORS OTHER THAN WHAT IS PICTURED?

Yes! All of our dresses are available in additional colors. Please refer to the product descriptions for details. Some colors offered will depend upon the fabric and trim.  You may also contact an authorized Eden Bridals retailer for color swatches and options.

 

CAN I HAVE A DRESS MADE IN A DIFFERENT FABRIC?

Sure! You may request a special cut service. We offer matte satin, chiffon, organza, french satin, and taffeta for our bridesmaids collection. You may request to make your bridal party dresses in one of the available fabrics listed. Color availability varies for each fabric type. Please consult with an authorized dealer for pricing and availability. 

 

DO YOU HAVE FABRIC SWATCHES AVAILABLE?

Yes, you can get fabric swatches from your nearest authorized Eden Bridals retailer.

 

CAN I BUY EXTRA FABRIC, TRIM, AND ACCESSORIES?

If you need extra ribbon for your flower bouquets, extra brooches for your bridal party or more fabric to help coordinate your colors with your wedding vendors, you can purchase it all through your authorized retailer. 

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